General

What is Jet.Build?
Jet.Build is a modern real estate development and construction management platform designed for real estate developers, general contractors, and project managers. It gives you full visibility across the project lifecycle—without the complexity or overhead of legacy systems.

Who is Jet.Build built for?
Jet is purpose-built for:

• Real estate development teams
• General contractors and construction managers
• Owner’s representatives
• Field teams and subcontractors
• Architects, design teams, and specialty trades

What size companies is Jet.Build designed for?
Jet is built for any Builder running at least one commercial-scale project. Whether you're a small team scaling up or an enterprise managing dozens of jobs, Jet supports companies of all sizes managing multiple trades, stakeholders, and phases.

What types of construction projects is Jet suited for?
Jet is built to support every major construction category.

This includes:

• Commercial (retail, office, hospitality, mixed-use)
• Residential (multifamily, high-rise, custom home, affordable housing)
• Industrial (manufacturing facilities, warehouses, distribution centers)
• Institutional (schools, universities, hospitals, healthcare)
• Infrastructure (public works, utilities, transportation, aviation)
• Government (municipal buildings, military facilities, public housing) Whether you're managing a development in healthcare or a logistics hub, Jet adapts seamlessly to your workflows and scale.

Features & Capabilities

Can I manage project budgets in Jet.Build?
Absolutely. Jet includes a full financial suite:

• Initial budgets, bidding, revisions, and final budget tracking
• Contracts and invoice, AP management
• Purchase orders
• Change orders (PCO/CO)
• Payment applications and lien waivers
• Dozens of automated reports like forecasting, cash flows, buyout logs, and many more
• Vendor accounts and custom reporting options
• Budget rollups
• Schedule of Values with interlinking
• Budget Specification Codes

Jet’s accounting module is built around real-world development and construction finance workflows.

Can I manage submittals in Jet.Build?
Yes. Jet offers a robust submittal management system:

• Submittal registry
• Registry Gannt-schedule overlays
• Specification to Submittal section linking
• Workflow tracking with ball-in-court accountability
• Status updates, submittal logs, and performance reporting
• Submittal version revision drawing overlays
• Formal logs, and much more!

You can assign, route, review, and close submittals efficiently, all in one place.

Does Jet support multiple types of contracts?
Yes. Whether you're managing Residential Contracts, Commercial Contracts, or Owner Contracts, Jet allows you to configure stakeholders and contract types. You can choose to roll these into a master budget or track them separately. Moreover, with Jet's standard Docusign integration, you can leverage unique AI capabilities via Docusign's robust contract creation, review, and execution offerings.

Can subcontractors access Jet.Build?
Yes! You can invite unlimited subcontractors and external collaborators to Jet. Access is permission-based, and your account setup includes user role controls review and training to ensure everyone sees only what they need to.

Can Jet.Build integrate with Sage Accounting?
Yes. Jet currently integrates with Sage Intacct. If you’re using another Sage product, we’ll work with you to connect it. Jet’s open source API architecture allows flexible integration with third-party systems.

Can Jet integrate with other tools?
Jet's standard integrations include:

• Procore
• Docusign
• RealPage
• Sage Intacct
• Quickbooks
• Jobsite webcam streams

Jet is constantly adding integrations to its product suite- based on your needs!

Do you offer document version control and collaboration?
Yes. Jet centralizes all project documentation with automatic version control, audit logs, and permission settings to avoid confusion or outdated files.

Can I manage all my projects in one place?
Yes. Jet offers multi-project views so you can track progress, financials, and risk across your portfolio in one dashboard.

Onboarding & Support

How long does onboarding take?
Most teams are live in under 7 days. We walk you through data and project setup, permissions, workflows, and integrations—so you don’t have to slow down to get started.

What does onboarding include?

• Dedicated account manager
• Data migration (from spreadsheets, Procore, CMiC, etc.)
• Recurring training sessions for internal and field users
• Workflow setup
• Support documentation

Is training included?
Yes. Depending on your licensing package, training is bundled into onboarding or scoped in advance. Either way, it’s built into your rollout—no surprise fees.

What support do you offer?

• Live chat (Mon–Fri, 9–6 EST)
• Email support (48-business-hour turnaround)
• Onboarding, training, and adoption support
• Enterprise SLAs available
• Support documentation (videos, and other materials)

Can we speak with Jet.Build customers in our industry?
Absolutely. We’re happy to connect you with builders who’ve scaled with Jet—especially those in your region, vertical, or portfolio size.

Trial & Demo

Do you offer a free trial or sandbox demo?
Yes. We offer a collaborative 7-day trial, complete with:

• A sandbox account
• Your real project data
• Two support sessions
• Workflow walkthroughs

You’ll get a clear feel for how Jet works—before you commit.

Pricing & Terms

What is your pricing model?
Simple, transparent licensing:

• Project-Based: Ideal for firms running approximately 1–5 active jobs
• All-Inclusive: For firms running approximately 8+ active jobs

All plans include unlimited users and access to the full Jet suite. No cost+ module pricing, no hidden fees, and no percentage-based price gauging.

Do you charge per user?
No. All plans include unlimited users—internal and external.

Is pricing annual or monthly?
Jet.Build licenses are billed annually. We typically offer 1-year and 3-year terms, with volume discounts and onboarding incentives for multi-year commitments.

Are there any hidden costs?
No hidden fees. All pricing is clearly scoped and locked in before signing. All plans include unlimited users and access to the full Jet suite. No cost-plus module pricing, no hidden fees, and no percentage-based price gauging.

Do you offer volume discounts or enterprise pricing?
Yes. The more projects you manage with Jet, the lower your per-project cost. We want you to scale affordably.

What’s the total cost of ownership?
We’ll work with you to scope:

• Licensing (annual or multi-year)
• One-time onboarding and recurring training (waived at certain tiers)
• Ongoing support (included in licensing)

Let’s discuss what works best for your timeline and team.

Security & Data

How secure is Jet.Build?
Jet is built on enterprise-grade infrastructure with:

• End-to-end encryption
• Role-based access control
• Automated backups and audit trails
• Compliance-ready logging
• AWS security infrastructure and speed

Your data stays protected and accessible.

Does Jet comply with industry standards?
Yes. We align with digital construction best practices and are compliant with audit-ready workflows for submittals, budgets, and documentation.

Getting Started

How do I get started with Jet.Build?
Book a demo, request a trial, or email us at contact@jet.build. Most teams can launch within the week.

Check out our podcast! THE VETERANS WHO BUILD SHOW