How One GC Reduced Project Friction by Centralizing Visibility

by Adam Stark

How Fragmented Information Slows Construction Teams (and What to Do About It)

In construction, delays don’t always come from major issues.

More often, they come from small breakdowns that compound over time. ⚠️

That’s what one general contractor discovered while managing several active projects across different teams and stakeholders.

Despite experienced crews and solid planning, execution still felt harder than it should have.

Not because of effort — but because of fragmentation.


The Challenge: Information Lived Everywhere

Before using Jet.Build, the team’s project information was spread across multiple tools and workflows:

  • Schedules updated in a system 📅
  • Documents stored across varied shared drives and inboxes 📂
  • Key decisions buried in email threads 👀

None of this was unusual.

But together, it created friction:

  • Teams weren’t always working from the same information
  • Ownership or deliverables wasn’t always clear
  • Simple questions took longer to answer than they should

Over time, those small delays added up.


The Turning Point: Centralized Visibility

The shift wasn’t about adding more process.

It was about simplifying how information moved.

By bringing schedules, documents, and decisions into one shared environment, teams gained:

  • Clear visibility into current project status 👀
  • Fewer handoffs and follow-ups 🔁
  • More confidence in day-to-day execution 🧱

Instead of reacting to issues late in the week, teams were able to stay aligned earlier — when it mattered most.


The Result: More Predictable Execution

After centralizing project visibility:

  • Coordination improved across teams
  • Fewer decisions were revisited
  • Weekly execution felt steadier and more controlled

The biggest change wasn’t speed.

It was predictability.

And in construction, predictability reduces stress, improves trust, and keeps projects moving forward.


The Takeaway

Most project delays aren’t caused by lack of effort.

They’re caused by misaligned information.

Teams that reduce fragmentation don’t just work faster —
they work with more confidence.

That’s what strong systems are built to support.

Curious how centralized visibility could change execution on your projects?

Learn more at Jet.Build 🏗️