When Titan Builders—a mid-size general contractor—realized their RFI process was dragging projects behind schedule, they knew something had to change.
Like many GCs, Titan relied on a mix of spreadsheets, email threads, and legacy project management tools. The result? Missed RFIs, long delays in responses, and a lack of visibility that frustrated both the office and the field. 😤
The Challenge
- RFIs tracked in multiple systems created confusion.
- Average response times stretched to nearly a week.
- Accountability was blurred—no one knew who “had the ball.”
The Solution
Titan Builders migrated their entire team to Jet.Build in less than 30 days 🚀. With Jet.Build’s structured templates, ball-in-court accountability, and real-time collaboration, RFIs became simple, trackable, and fast.
The Results 📈
- 60% faster RFI responses – from 6+ days to under 3.
- Clear accountability – always knowing who was responsible.
- Seamless communication between field and office.
- Happier teams 👷♂️👷♀️ and projects that stayed on schedule.
Quote from Titan’s PM, Sarah Lopez:
“Before Jet.Build, we wasted days chasing down answers. Now, everyone knows where RFIs stand—and our projects move faster than ever.”
Bottom Line
By leaving behind legacy tools and spreadsheets, Titan Builders transformed their workflow in one month. With Jet.Build, RFIs became an asset to the process—not a roadblock.
👉 Ready to speed up your RFIs? Schedule a demo or start your free trial today.
